Car Rental Guide
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4.6 / 5
What happens if I bring my rental car back late?
During the reservation process, you will be asked to choose exact drop off time. In case that you will be late and fail to return the car at the indicated time, you should urgently contact the local car rental agency. The calculation of our rental day is based on 24 hours and an additional charge can be added to your bill for returning the car after the indicated time. Late drop off is possible but it depends on the local supplier and their opening hours. If you have any delay, please contact the local supplier. Some local offices close at a certain time, so it is essential to advise them. There are not obligated to keep the car. To avoid surprises and unexpected extra costs please check the terms and conditions.
Do I have to leave deposit for car rental company renting the car in Vancouver?
On arrival by the local car rental company, you have to provide a credit card in your name. A security deposit will be blocked for the rental period. The deposit is usually the same amount as liability excess of Collision Damage Waiver. As soon as you return the car in the same condition as it was recollected the security deposit will be unblocked. In case that you cause some damage, you will be charged from your deposit. Please note that the amount of the deposit depends on the car category and the local rental car agency. The amount of deposit you will find in the terms and conditions of the particular car.
Can I rent a specific car brand or model?
As an internet car rental broker, we offer cars filtered by category. The car can be chosen by a specific group. You can choose from filters on our website, for instance, MINI, ECONOMY or SUV etc. Exact brand or models cannot be guaranteed. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. If you choose the car on the website you will be given a car in the selected size. We also offer a filter to find automatic or diesel cars available. So we will confirm the size and the filter you have selected.
What is the fuel policy of the car rental company in Vancouver?
The fuel policy depends on the rental car supplier. They have it written clearly in the terms and conditions shown on our website. There is also a filter option to choose which fuel policy you prefer. The most common fuel policy is FULL TO FULL - you will receive the car with the fuel tank. To avoid fuel charges, you will need to return it with the same amount of fuel as it was given. The missing fuel will be charged on return REPURCHASE FUEL - the car will be supplied with a full tank for which you will be charged at the rental desk. You can use as much fuel as need. No refund will be given on unused fuel. Please, always check the fuel policy before you decide to rent the car.
For how long I need to hold my drivers license in order to rent a car in Vancouver?
The most suppliers require a valid drivers license for at least one year. Some agencies can ask you to provide a drivers license which is valid for more, for instance, two or even three years. We always strongly recommend our clients to see the terms and conditions for selected agency and car and read them carefully. At the time of rental, your driver license needs to have the required time of validity. This is a mandatory document and if you fail to provide it, the agent refuses to give you the car due to an invalid drivers license.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Rental Car Group gave me the best price offer. I had some doubts and contacted them personally and they solved them in time. I am happy with the service they provided.